SMB Solutions Engineer - Charlotte

SMB Solutions Engineer:

MapAnything’s SMB Solutions Engineers are the go-to technical product experts when it comes time to demonstrate to clients how our products work and, more specifically, how they solve each customer’s unique business needs. SMB SE’s leverage their superb MapAnything and Salesforce product knowledge to assist SMB Account Executives in converting interested potential customers into long-standing clients.

 

Duties and Responsibilities:

  • Understand each customer’s unique sales goals and execute tailored in-person product presentations and/or web demonstrations of MapAnything’s software capabilities to C-level executives, directors, and sales managers of small and medium sized clients
  • Pair with Account Executives to position MapAnything’s applications as the ideal product to solve the customer’s complex business challenges during product demonstrations and technical deep-dive calls
  • Establish technical credibility and professional rapport with client account stakeholders
  • Become an expert in all MapAnything applications while maintaining a very high proficiency in the Salesforce platform
  • Regularly engage with sales and product development teams to provide product and client feedback and identify opportunities to further improve our products, sales/implementation processes, and overall customer experience

 

Requirements:

  • 2+ years of experience in Sales Engineering, Solution Engineering, Technical Sales and/or Product Support
  • Bachelor’s Degree in Computer Science, Engineering, Business or related fields
  • Prior experience using Salesforce as a power user or admin
  • Excellent oral, written and interpersonal communication skills
  • Polished presentations skills, both in-person and over-the-web
  • Advanced problem solving skills and ability to methodically understand and resolve complex issues
  • Able to work well with others in a fast-paced environment and in a team setting

Please email your resume to careers@mapanything.com

About MapAnything:

Combine today’s global economy with a mobile workforce and you get a lot of moving parts.  CRM alone can’t help you answer the critical business questions: Where is my business? Where do I need to be to maximize revenue?  MapAnything, the Where Company, is an innovator and pioneer in Geo-Productivity Software.  Founded in 2009 with more than 1,400 customers globally, we help our clients increase revenue, drive productivity, gain better territory control and boost customer loyalty.

MapAnything is a Salesforce Gold App Innovation Partner, and a ServiceNow Technology Partner.  We have received Ventana Research’s 2016 Technology Innovation Award for Location Analytics and been named a Customer’s Choice – Highly Reviewed App by users of Salesforce.  To learn more, visit www.mapanything.com