Utilize geofencing capabilities, like check-in/check-out, so your team spends more time with customers and less time logging activities. Ensure time spent on site meets SLA and VFA requirements. Generate accurate invoices by seeing time-spent-on-site down to the minute, and ensure no revenue is lost.
Continuously build brand and customer loyalty with multifactor optimized routes that ensure timely arrival, every time. Guarantee your field reps are seeing the right customers, at the right times. Make your field rep’s life easier with optimized routes that take the guesswork out of day-to-day appointments.
With real-time visualization of customers, work orders, and technicians, field leaders can ensure they maintain a birds-eye view of field operations to ensure technicians are moving, customers are being seen, and goals are being met now, and in the future.
Integrated FSM and Salesforce ensures your dispatchers have the information they need at their fingertips to provide accurate ETAs or alerts to customers regarding their service order.
Whether planning for a day, a week, or long-term, location data is necessary to ensure your field teams’ arrive to every single appointment on-time, every-time, no matter the industry.
Automate manual admin tasks, like check-in and check-out, with geofencing capabilities to spend more time servicing customers or clients, and ensuring their experience is top-notch.
Drastically reduce fuel costs, significantly decrease wasted mileage and idle time, and minimize time spent not servicing customers with our Route Optimization Technology.
With real-time, location-based maintenance alerts, field technicians can asses the situation before the equipment, vehicle, or asset is negatively affected by required maintenance.
We were able to track time spent travelling from Case to Case and maximise our engineers time on the road, leading to improvements in fuel consumption and better time management.
Paul Carass, Salesforce Administrator, Essence Coffee
MapAnything is the highest-rated mapping solution for Field Service Management (FSM) and CRM integration. When compared to other solutions like Geopointe, Omnitracs, Verizon Connect, MapAnything brings together your field operations with your CRM data to ensure your technicians are providing excellent service, while lowering your overall TCO.
MapAnything currently partners with ServiceMax, ServiceNow, and brings added layers of visibility to Salesforce Field Service Lightning.