MapAnything Empowers ServiceNow Users with Geo-Productivity and Intelligence
The key component in most HR functions is to ensure the health, productivity and contentment of personnel across an organization. MapAnything facilitates HR professionals by allowing them to plot all personnel cases on a map, gain a comprehensive understanding of where all cases are located, and to identify where the closest resources reside.
A primary focus of Field Service Management is to efficiently monitor Work Orders and ensure they are assigned to the right people, who can complete them as quickly as possible. MapAnything enables this crucial task to be executed more effectively by providing managers with the ability to track all work orders on a map, identify which ones may be may have issues, and assign the closest agent for resolution.
ITSM (IT Service Management)
In ITSM, one of the most essential tasks is the ability to quickly identify impacts of an outage and take appropriate action. With MapAnything, IT personnel are able to visualize the impacted area within minutes and then prioritize service accordingly, based on degree of impact.
On an asset management team, it is vital that all company-owned objects and things are accounted for and functioning properly. When accompanied by the ServiceNow Facilities Management app, MapAnything can assist with the rapid identification of a failing server. As a result, it is likely the failure could be addressed and corrected before the next meeting is held in a conference room that is dependant on that server.
MapAnything’s uses are as versatile as its capabilities! We look forward to working with our clients on defining many more in the future and sharing them with the whole ServiceNow marketplace.
See You at Knowledge17
Yesterday’s timing for our official entrance into the ServiceNow community and platform was definitely strategic, as the Knowledge17 conference kicks off this Sunday, May 7, and we can’t wait. This year we are proud to be a Silver sponsor and look forward to sharing MapAnything’s potential and benefits with all attendees.
Specifically, on Tuesday, May 9, from 3:35 - 3:50 PM, we will be leading a session called, “Where Matters - Unleash Geo-Productivity within ServiceNow.” We would love for you to join us and hear first-hand about the product, from the lead developer on the project, Travis Toulson and MapAnything CPO, Tom DiVittorio. He will be discussing and demoing the ways in which MapAnything can expedite productivity for service-based companies.
We are excited to be embarking on this new endeavor and look forward to helping service-based companies visualize their data, become geo-productive and maximize their revenue. See you at Knowledge17!
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