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Field Service Software Solutions

Cost efficiency and customer satisfaction in one simple solution.

Boost customer satisfaction and transform your service organization from a cost center to a profit center with route, schedule, and territory coverage optimization.

Customer Satisfaction

By leveraging the power of MapAnything Live GPS-mapping software combined with MapAnything you are able to pinpoint exactly when a field rep will be at the customer location. Inform the customer via email or SMS straight from Salesforce and continually improve your customer’s overall satisfaction.

Field Service Management

Connecting MapAnything’s core software and MapAnything Guide enables field service teams to quickly check in or out of appointments, schedule multi-day routes, and update documentation directly from their mobile devices. Further boost field productivity with MapAnything Live GPS-mapping software - a real-time vehicle and asset tracking platform. At any time, view where your field team is and reassign service calls based on GPS location.

Call Dispatch

MapAnything Live GPS-mapping software was built specifically to see a real-time view of where your field service team is in order to efficiently dispatch calls based on nearest team member location. This CRM-driven telematics solution with MapAnything’s core mapping solution ensures you see real-time updates of vehicle diagnostics, field service team member location, and customer records in order to best service your customers.

Service Coverage

Build and assign territories in Salesforce directly from the MapAnything’s core mapping software. Get a real-time view of customers, technicians, and work orders to distribute service requests efficiently and effectively. Combine MapAnything Guide to optimize service routes and MapAnything Live GPS-mapping software for real-time tracking and diagnostics of fields reps and vehicles.

“MapAnything Live has literally changed the way we do business.”

Joe Cardella, Senior VP, Cardella Waste